Library Health Equity Hub
A trained Health Navigator is at your library.
What is a Library Health Equity Hub?
In rural communities, the barriers to care are well documented — provider shortages, long distances, paperwork that was never designed for people without time or technology. Library Health Equity Hubs are built to remove those barriers. A trained navigator meets you at a library you already trust, and sits with you through every step. No clinical care. No wrong office. A real person who knows the system.
What We Help With
Insurance Enrollment
Find the right coverage — Medicaid, Medicare, marketplace plans — and enroll with support.
Benefits Navigation
SNAP, WIC, HEAP, housing assistance — we help you apply for what you qualify for.
Telehealth Preparation
Connect with your licensed provider from the library or from home. We handle the setup.
Digital Literacy
Build confidence with devices, patient portals, and health technology — step by step.
Resource Connections
Referrals to local health services, mental health support, transportation, and food assistance.
Hub Locations
Community Library of Cobleskill
110 Union St, Cobleskill, NY 12043
Cannon Free Library
40 Elm Street, Delhi, NY 13753
How to Access
Appointments required — walk-ins welcome when available
Check the library calendar for available dates
Register online for faster service
Frequently Asked Questions
A Library Health Equity Hub is a non-clinical health navigation service located at participating public libraries. Trained navigators help community members with insurance enrollment, benefits navigation, telehealth preparation, digital literacy, and connecting to local resources.
No. We do not provide medical care, diagnosis, or treatment. Our navigators help remove barriers so you can connect with your healthcare providers more easily.
Yes, appointments are required to ensure dedicated time with a navigator. You can register online or contact the library directly.
All services are completely free. The SozoRock Foundation is a 501(c)(3) nonprofit and does not collect money from residents.
We provide services in English and Spanish. Our website and materials are fully bilingual.
Just yourself. If you have existing insurance cards, benefit letters, or documents you need help understanding, those are helpful but not required.
Absolutely. We collect only minimal information (first name, county, services needed). We never collect medical records, Social Security numbers, or other sensitive personal information.
Where available, you can connect to your own provider by telehealth using a SozoRock® tablet at the hub. The provider delivers care on their own platform — we simply provide the access point and basic setup support.
Library Health Equity Hubs are currently serving at the Community Library of Cobleskill (Schoharie County) and Cannon Free Library (Delaware County), with expansion planned across New York State.
You can register online through our website, or visit the library during operating hours. Registration takes less than 2 minutes and requires only your first name and county.