Health Navigation at Your Library
Free, in-person support for insurance enrollment, benefits navigation, and connecting to health resources. No appointment needed.
What We Offer
Comprehensive health navigation services to help you access the care and benefits you need.
Health Insurance Navigation
Get help understanding and enrolling in health insurance plans, Medicaid, Medicare, and marketplace options.
Benefits Enrollment
Connect with federal and state benefit programs including SNAP, WIC, housing assistance, and more.
Resource Connections
Find local health services, specialists, pharmacies, transportation, and community resources.
Appointment Support
Get help scheduling medical appointments, understanding paperwork, and preparing for visits.
Digital Literacy
Learn to use patient portals, telehealth platforms, and online health resources with guided support.
How to Access
Getting help is simple. Just walk in during library hours.
Visit During Library Hours
Come to either library location during regular hours. Look for the Health Navigator sign or ask library staff.
Meet with a Navigator
Speak with a trained health navigator in a private, comfortable setting. Sessions are confidential.
Get Personalized Help
We listen to your situation and help you navigate insurance, benefits, appointments, or find resources.
Follow Up as Needed
We stay in touch until your needs are met. Come back anytime with questions or new situations.
Our Locations
Visit us at either library location. Navigators available during library hours.
Community Library of Cobleskill
110 Union St, Cobleskill, NY 12043
Cannon Free Library
40 Elm Street, Delhi, NY 13753
Frequently Asked Questions
Common questions about Library Health Equity Hubs.
Do I need an appointment?
No appointment necessary! Walk in during library hours when a health navigator is available. You can also call ahead to confirm navigator schedules or request a specific time.
Is this service really free?
Yes, 100% free. There are no fees, no insurance required, and no hidden costs. Our services are funded through grants and donations to The SozoRock Foundation.
What should I bring?
Bring any documents you have related to your question - insurance cards, medical bills, appointment notices, or benefit letters. Do not worry if you do not have everything; we can still help you get started.
Can you help me if I do not have insurance?
Absolutely! We specialize in helping people who are uninsured or underinsured. We can help you explore all available options including Medicaid, Essential Plan, and marketplace insurance.
What if I do not speak English well?
We provide services in English and Spanish. For other languages, we can arrange interpreter services at no cost to you.
Can navigators diagnose medical conditions?
No. Health navigators are not medical professionals and cannot provide medical advice, diagnoses, or treatment. We help you access healthcare services and understand the healthcare system.
How long does a typical session take?
Most sessions take 30-45 minutes, but we take as much time as you need. Complex situations may require multiple visits, which is completely normal and expected.
Can you help with Medicare?
Yes! We help with Medicare enrollment, understanding coverage options, choosing plans, and connecting with Medicare savings programs.
Do you collect my medical information?
No. We do not collect medical records, diagnoses, or health conditions. We only collect basic contact information to follow up on your request. See our Privacy Policy for details.
What happens after my first visit?
We follow up to make sure you got connected to the services you need. You can come back anytime with new questions or issues. There is no limit to how many times you can visit.
Ready to Get Started?
Register now to be notified when we launch in March 2026, or visit us at your local library.
Register Now